Last Updated: May 29, 2025

INTRODUCTION

This Acceptable Use Policy sets out a list of acceptable and unacceptable conduct for your use of the Services. You agree to do what is listed under the ‘General Requirements’ and to abstain from those activities listed under the ‘Categories of Prohibitions.’ You also will not authorize, enable, induce or encourage any third party to carry out those prohibited activities. If we believe a violation of the policy is deliberate, repeated or presents an undue burden or credible risk of harm to other users, customers, HomeTree Digital, the Services or any third parties, we may suspend or terminate your access.  

This policy may change as the Services and industry evolve, so please check back regularly for updates and changes. Capitalized terms used below but not defined in this policy have the meaning set forth in the governing agreement. 

GENERAL REQUIREMENTS

  • Comply with applicable laws and governmental regulations, including all intellectual property, data protection, privacy, artificial intelligence and export control laws.  
  • Use the Services for your organization’s or company’s business needs, rather than for consumer, personal or household purposes. 
  • Use commercially reasonable efforts to prevent unauthorized access and use of the Services. 
  • Monitor and control all activity conducted through your account in connection with the Services. 

CATEGORIES OF PROHIBITIONS

  • Impersonating any person or entity, including any employee of ours, or falsely stating or otherwise misrepresenting your affiliation with a person, organization or entity. 
  • Violating, misappropriating or infringing a person’s right to privacy or publicity, including any of their moral or intellectual property rights. 
  • Using the Services, or transmitting through the Services, any data or information for the purposes of committing fraud, elder-abuse or identity theft, or for the purposes of furthering any of the foregoing.  
  • Using the Services to send altered, deceptive or false source-identifying information, including “spoofing” or “phishing”. 
  • Using the Services in a way that is obscene, defamatory, insulting, hostile, inciting, threatening, or discriminatory towards an individual or a group of individuals. 

ADULT CONTENT & ABUSE OF MINORS

  • Using the Services in a manner that exploits, harms, or attempts to exploit or harm minors in any way, for example by exposing them to inappropriate content.  
  • Using the Services for the purpose of promoting or providing adult entertainment. 
  • Using the Services to promote or advertise age restricted goods, services or venues, including alcohol, tobacco, vaping products, psychoactive substances, firearms, gambling, sex toys, escort services and dating services.

CAMPAIGNS, COMMUNICATIONS & ABUSE OF THE PUBLIC INTEREST

  • Using the Services, or transmitting through the Services, any conspiracy theories, propaganda or data or information that is in furtherance of any ‘misinformation’ or ‘disinformation’ campaigns or activities. 
  • Removing, deactivating or disabling any watermarks or other mechanisms of the Services that are designed to help validate provenance or differentiate between human-generated and AI-generated content. 
  • Using the Services to send unsolicited communications, promotions, or advertisements, including spam and robocalls. 
  • Using the Services to provide material support or resources (or to conceal or disguise the nature, location, source, or ownership of material support or resources) to any organization(s) designated by either the United States as a foreign terrorist organization pursuant to section 219 of the Immigration and Nationality Act, or by the United Kingdom or European Union pursuant to similar laws and regulations concerning national security, defense or terrorism. 
  • Using the Services in a manner that could result in the death or serious bodily injury of any person or in other catastrophic damage, including through warfare or the operation of critical infrastructure. 

HOMETREE DIGITAL TECHNOLOGY & ABUSE OF ACCESS

  • Scraping any content or data from HomeTree Digital or the Services for the creation or training of AI models or tools, including machine learning models, generative models, deep learning models, and artificial neural networks. 
  • Uploading to, or transmitting from, the Services any data, file, software, or link that contains or redirects to a virus, Trojan horse, worm, or other harmful component or a technology that unlawfully accesses or downloads content or information stored within the Services or on the hardware of HomeTree Digital or any third party. 
  • Attempting to reverse engineer, decompile, hack, disable, interfere with, disassemble, modify, copy, translate, or disrupt the features, functionality, integrity, or performance of the Services (including any mechanism used to restrict or control the functionality of the Services), any third party use of the Services, or any third party data contained therein (except to the extent such restrictions are prohibited by applicable law). 
  • Attempting to gain unauthorized access to the Services or related systems or networks or to defeat, avoid, bypass, remove, deactivate, or otherwise circumvent any software protection or monitoring mechanisms of the Services. 
  • Making the Services available to anyone other than Authorized Users. 
  • Sublicensing, reselling, time sharing or similarly exploiting the Services. 
  • Accessing the Services to build a competitive product or service. 
  • Excessively, disproportionately or unreasonably consuming compute or AI-generation resources. 
  • Abusing referrals or promotions for the Services, for example to get more credits than deserved.

HOMETREE DIGITAL CONTENT & ABUSE OF THIRD-PARTY RIGHTS

All your marketing, advertising, social media, promotional and sales practices must:  

  • Avoid misleading, deceptive, inaccurate, exaggerated, false or unfair representations regarding your business, the HomeTree Digital products and services, or your comparisons with competitors.  
  • Reference HomeTree Digital, its logos, products and services truthfully, accurately, completely, and in compliance with HomeTree Digital’s policies. 
  • Do not make or attempt to make any unauthorized commitments on behalf of HomeTree Digital or a customer.  
  • Refrain from committing HomeTree Digital to future functionality to third parties. 
  • Clearly disclose the material terms and limitations of advertised offers.  
  • Describe any direct agreements necessary between the customer and HomeTree Digital necessary to receive the product or service.  
  • Refrain from any false documentation, fraudulent contracts, forged letters or any other false or inaccurate record; or defame or disparage HomeTree Digital, competitors, customers, or other business partners.